Emailing skills

Purpose of the Qualification

This course provides an introduction to basic emailing skills. The focus is on sending and receiving messages, managing emailing address book facilities, and linking to calendar applications. The course will be presented through two virtual weekly webinars and all assessments and learning will be conducted using Sparrow’s online portal. Students will need uncapped data, time for 2 weekly 1 hour sessions and access to either a tablet or laptop.

Core Skills:

  1. Use the address book facilities of an electronic mail application.
  2. Create, send, receive and respond to emails.
  3. Work with multiple E-mail messages.
  4. Learn about how to avoid spam and phishing.
  5. Adjust settings to customise the view and preferences of the E-mail application.
NQF Level 2
SAQA ID 116935, 116945, 258897, 114984
Credits 8
Duration 6 weeks
Cost per Candidate R2 000,00