Further Education and Training Certificate: Information Technology: Systems Development NQF 4


The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Development, covering basic knowledge needed for further study in the field of Systems Development at Higher Education Levels. The qualification can be acquired in the traditional way of formal study as well as in the workplace, through Learnership. Acquiring the qualification through learnerships has the potential of addressing the problems of the past, where newly qualified people getting into the industry struggled to get employment, because they were required to have practical experience. The workplace experience can now be gained while acquiring the qualification through the various learnership schemes that are planning to use this qualification. A qualifying learner at this level will be a well-rounded entry-level Systems Developer with a good fundamental knowledge of the Information Technology field, coupled with interpersonal and business skills, preparing for later specialisation in Systems Development fields.


TITLE : Further Education and Training Certificate: Information Technology: Systems Development
SAQA ID : 78965
PROGRAMME DURATION : 1 260 hours (30% Theory 70% Work based practical learning)


On completion of this qualification learners are able to:

  1. Communicate effectively with fellow IT staff & users of information systems.
  2. Demonstrate an understanding of different types of computer systems and the use of computer technology in business.
  3. Demonstrate an understanding of problem solving techniques, and how to apply them in a technical environment.
  4. Demonstrate an understanding of Computer Technology Principles.
  5. Demonstrate an understanding of Computer Programming Principles.
  6. Work effectively as a team member within a development project environment.
  7. Carry out, under supervision, a small size task to demonstrate an understanding of the knowledge, techniques & skills needed to understand the fundamentals of Computer Programming.



  1. Candidates must be between 18 – 35 years of age (disabled candidates can be older)
  2. A learning assumption of this qualification is foundational skills in English and Mathematics at NQF level 3
  3. Physically disabled candidates accepted
  4. Further learning assumed is the ability to use a personal computer competently, and competence in the unit standard, “Participate in formal meetings”, NQF Level 2 (ID 14911).
Core 14918 Describe the principles of Computer Programming Level 3 5
Core 14913 Explain the principles of computer networks Level 3 5
Core 14927 Apply problem solving strategies Level 4 4
Core 14910 Apply the principles of Computer Programming Level 4 8
Core 14933 Demonstrate an understanding of creating multimedia/web-based computer applications with scripting Level 4 6
Core 14924 Demonstrate an understanding of information systems analysis Level 4 3
Core 14930 Demonstrate an understanding of the principles of developing software for the internet Level 4 3
Core 14909 Describe the difference between programming in Object Orientated and Procedural Languages Level 4 4
Core 14915 Design a computer program according to given specifications Level 4 8
Core 14917 Explain computer architecture concepts Level 4 7
Core 14944 Explain how data is stored on computers Level 4 7
Core 14920 Participate in groups and/or teams to recommend solutions to problems Level 4 3
Fundamental 119472 Accommodate audience and context needs in oral/signed communication Level 3 5
Fundamental 119458 Analyse and respond to a variety of literary texts Level 3 5
Fundamental 119457 Interpret and use information from texts Level 3 5
Fundamental 119465 Write/present/sign texts for a range of communicative contexts Level 3 5
Fundamental 12154 Apply comprehension skills to engage oral texts in a business environment Level 4 5
Fundamental 9015 Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems Level 4 6
Fundamental 119462 Engage in sustained oral/signed communication and evaluate spoken/signed texts Level 4 5
Fundamental 119469 Read/view, analyse and respond to a variety of texts Level 4 5
Fundamental 9016 Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts Level 4 4
Fundamental 7468 Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues Level 4 6
Fundamental 119459 Write/present/sign for a wide range of contexts Level 4 5
Elective 114636 Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment Level 3 6
Elective 10313 Comply with service levels as set out in a Contact Centre Operation Level 4 10
Elective 14926 Describe information systems departments in business organisations Level 4 3
Elective 14921 Describe the types of computer systems and associated hardware configurations Level 4 6
Elective 252210 Handle a range of customer complaints Level 4 4
Elective 14919 Resolve computer user`s problems Level 4 5
Elective 118028 Supervise customer service standards Level 4 8
Elective 14908 Demonstrate an understanding of testing IT systems against given specifications Level 4 6