FET CERTIFICATE: Business Administration Services NLRD 35928 NQF 4

PURPOSE OF THE QUALIFICATION

This programme is intended to prepare the learner to be involved in the Administration function within any industry. It is also the building block to advance the learner into the National Certificate in Business Administration Services: NQF Level 5. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational competencies. It will provide the broad knowledge, skills and values needed in the Administration field for all business and non-commercial sectors.

TITLE :	FET Certificate : Business Administration Services NLRD 35928 NQF 4
SAQA ID :	61595
ACCREDITING AUTHORITY :	Services SETA
PROGRAMME DURATION :	1 420 hours of training (30% Theory 70% work based practical learning)
CREDITS	142

EXIT LEVEL OUTCOMES:
On completion of this qualification learners are able to:

1. Have knowledge of the procedures for stock and fixed asset control
2. Develop Administrative systems together with other employees
3. Improve organisational effectiveness
4. Identify information sources so as to be able to quickly access information when it is required
5. Liaise with clients (internal and external) to verify that the format used for reports serves the purpose
6. Make amendments to report format and writing style, if necessary.
7. Manage service providers
8. Be an effective employee in the Administrative section of an organisation
9. Be aware of how fraud can be present in an office environment and assisting in its control
10. Identify and solve work related problems together with others
11. Apply efficient time management processes, procedures and techniques

ENTRANCE REQUIREMENTS:

1. Candidates must be between 19 – 29 years of age (disabled candidates can be older)
2. Candidates must be a South African citizen
3. National Certificate: Business Administration at NQF Level 3
4. Physically disabled candidates accepted

 

UNIT STANDARDS :
TYPE	SAQA ID	UNIT STANDARD TITLE	NQF LEVEL	CREDITS
Core	110021	Achieve personal effectiveness in business environment	NQF Level 04	6
Core	13943	Analyse new developments reported in the media that could impact on a business sector or industry	NQF Level 04	10
Core	13941	Apply the budget function in a business unit	NQF Level 04	5
Core	10022	Comply with organisational ethics	NQF Level 04	4
Core	14552	Contract service providers	NQF Level 04	3
Core	13945	Describe and apply the management of stock and fixed assets in a business unit	NQF Level 04	2
Core	110026	Describe and assist in the control of fraud in an office environment	NQF Level 04	4
Core	110003	Develop administrative procedures in a selected organisation	NQF Level 04	8
Core	7791	Display cultural awareness in dealing with customers and colleagues	NQF Level 04	4
Core	110009	Manage administration records	NQF Level 04	4
Core	109999	Manage service providers in a selected organisation	NQF Level 04	5
Core	110023	Present information in report format	NQF Level 04	6
Core	10135	Work as a project team member	NQF Level 04	8
Core	15234	Apply efficient time management to the work of a department/division/section	Level TBA: (5)	4
Fundamental	8968	Accommodate audience and context needs in oral communication	NQF Level 03	5
Fundamental	8972	Interpret a variety of literary texts	NQF Level 03	5
Fundamental	8969	Interpret and use information from texts	NQF Level 03	5
Fundamental	8970	Write texts for a range of communicative contexts	NQF Level 03	5
Fundamental	9015	Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems	NQF Level 04	6
Fundamental	8974	Engage in sustained oral communication and evaluate spoken texts	NQF Level 04	5
Fundamental	12417	Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities	NQF Level 04	4
Fundamental	8975	Read analyse and respond to a variety of texts	NQF Level 04	5
Fundamental	7468	Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues	NQF Level 04	6
Fundamental	12153	Use the writing process to compose texts required in the business environment	NQF Level 04	5
Fundamental	8976	Write for a wide range of contexts	NQF Level 04	5
Elective	10388	Interpret basic financial statements	NQF Level 04	3
Elective	242819	Motivate and Build a Team	NQF Level 04	10